e-PAQ Select is our fully tracked solution that has been made with e-commerce in mind. Asendia uses the local delivery hero for each destination, which means service information varies depending on which your shipment is intended for. For more information choose a destination from the list below.
Need to track a parcel?
Our Customer Services team are available if you have a question regarding an e-PAQ Select parcel.
Monday to Friday 08.00 – 17.30 GMT/BST
customerservice.uk@asendia.com
+ 44 (0) 20 8897 1200
During Peak (Nov – Dec) e-PAQ Select Customer Service hours are extended from 08:00 – 19:00 Monday to Friday, and 08:00 to 15:00 on Saturdays.
If you require an escalation, please contact your Account Manager directly.
We've compiled a comprehensive list of common queries to provide you with quick and helpful answers.
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